Privacy Policy
Your privacy matters to us. Here's how we protect and manage your personal information.
1. Introduction and Scope
SmartDigitalNext ("we," "us," or "our") operates the smartdigitalnext.com website and provides budget adjustment strategies and financial education services. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
This policy applies to all users of our website and services, regardless of how you access or use them. By using our website, you agree to the collection and use of information in accordance with this policy.
We are committed to compliance with Thailand's Personal Data Protection Act (PDPA) and international privacy standards to ensure your personal data receives the highest level of protection.
2. Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when you:
- Register for our learning programs or educational content
- Subscribe to our newsletters or updates
- Contact us through forms or email
- Participate in surveys or feedback requests
- Create user accounts or profiles
Types of personal data we may collect include:
- Full name and contact information
- Email addresses and phone numbers
- Educational background and experience
- Financial goals and objectives
- Communication preferences
- Payment information for courses
- IP addresses and device information
- Website usage patterns and preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage patterns. This includes your IP address, browser type, operating system, referring URLs, and pages you view on our site.
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.
3. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Providing and improving our educational services and content
- Processing course enrollments and managing learning programs
- Sending educational materials, updates, and program information
- Responding to your inquiries and providing customer support
- Analyzing website usage to improve user experience
- Complying with legal obligations and regulatory requirements
- Detecting and preventing fraud or unauthorized access
- Customizing content based on your interests and preferences
We base our data processing on lawful grounds including your consent, our legitimate business interests, contractual necessity, and legal compliance requirements under Thai and international law.
We do not use your personal information for automated decision-making or profiling that would significantly affect you without your explicit consent and appropriate safeguards.
4. Information Sharing and Disclosure
We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers and Partners
We work with trusted third-party service providers who assist us in operating our website, conducting business, or serving our users. These providers have access to your information only as necessary to perform their functions and are obligated to maintain confidentiality.
Examples include payment processors, email service providers, hosting companies, and educational platform partners. All service providers are carefully vetted and must agree to appropriate data protection terms.
Legal Requirements
We may disclose your information when required by law, regulation, legal process, or governmental request. This includes cooperating with law enforcement, regulatory authorities, or legal proceedings when necessary.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.
5. Your Privacy Rights
Under Thailand's PDPA and international privacy laws, you have several rights regarding your personal data:
Access Rights
You can request access to the personal data we hold about you, including information about how we process and use your data.
Correction Rights
You have the right to request correction of inaccurate or incomplete personal data we maintain about you.
Deletion Rights
You can request deletion of your personal data when it's no longer necessary for the purposes we collected it or when you withdraw consent.
Portability Rights
You have the right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection Rights
You can object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.
Restriction Rights
You have the right to request restriction of processing in certain circumstances, such as when you contest the accuracy of your data.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days as required by applicable law.
6. Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
All sensitive data is encrypted both in transit and at rest using industry-standard protocols.
Access Control
Strict access controls ensure only authorized personnel can access personal data on a need-to-know basis.
Monitoring
Continuous monitoring and regular security audits help detect and prevent potential threats.
Our security measures include firewalls, secure server environments, regular security updates, and employee training on data protection practices. We regularly review and update our security procedures to address emerging threats.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to promptly addressing any security incidents.
7. Data Retention and Storage
We retain your personal information only as long as necessary for the purposes outlined in this privacy policy or as required by law.
Retained while your account is active and for 3 years after account closure for customer service and legal purposes.
Maintained for 5 years after course completion to provide ongoing access to materials and certificates.
Customer service communications retained for 2 years, marketing communications until you unsubscribe.
Payment and billing information retained for 7 years as required by Thai tax and accounting regulations.
When retention periods expire, we securely delete or anonymize your personal data. You may request earlier deletion in certain circumstances, subject to our legal and regulatory obligations.
8. International Data Transfers
Our services may involve transferring your personal data outside Thailand to countries with different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place.
We rely on adequacy decisions, standard contractual clauses, or other appropriate safeguards recognized under Thai and international law. All international transfers comply with PDPA requirements and maintain equivalent protection levels.
If you have concerns about international data transfers or want more information about the safeguards we use, please contact us using the details below.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your website experience and analyze usage patterns. Cookies are small files stored on your device that help us remember your preferences and improve site functionality.
Types of Cookies We Use
- Essential Cookies: Required for website functionality and cannot be disabled
- Performance Cookies: Help us analyze site usage and improve performance
- Functional Cookies: Remember your preferences and enhance user experience
- Marketing Cookies: Used to deliver relevant content and track marketing effectiveness
You can control cookie settings through your browser preferences. Disabling certain cookies may limit website functionality but won't prevent you from using our basic services.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent.
If we discover we have collected personal information from a child without appropriate consent, we will delete such information promptly. Parents or guardians who believe their child has provided personal information should contact us immediately.
If you are under 18, please do not provide personal information through our website or services without parental or guardian supervision and consent.
11. Updates to This Policy
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of material changes through email or prominent website notices.
Updates become effective 30 days after notification, giving you time to review changes and exercise your rights if needed. Continued use of our services after updates indicates acceptance of the revised policy.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top indicates when this policy was most recently revised.
12. Contact Information
If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a privacy concern, please contact us:
SmartDigitalNext
Privacy Officer
Address: 54 Sala Klang, Bang Kruai District, Nonthaburi 11130, Thailand
Email: privacy@smartdigitalnext.com
Phone: +66 2 503 1941
General Inquiries: info@smartdigitalnext.com
We aim to respond to all privacy inquiries within 30 days. For urgent matters, please mark your communication as "Urgent Privacy Matter" for faster processing.
You also have the right to lodge a complaint with the Personal Data Protection Committee (PDPC) in Thailand if you believe we have not adequately addressed your privacy concerns.